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Group of station managers at Rückenwind meeting standing outside colorful yellow and red building with company signage and landscaped garden.

Our guides on site in the office in Oldenburg

This year we start our season with a meeting in Oldenburg!
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Group of station managers at Rückenwind meeting standing outside colorful yellow and red building with company signage and landscaped garden.

Before the season start in 2023, we meet our guides on site in our office and discuss the innovations for the current cycling season. Since we have a new booking system this year, all guides have come together to take part in a training session and also to meet their colleagues in person again.

We are alos planning to introduce a new app. The Guibo App will be available on many of our cycling tours during the next season. So this season we are still working on our tours and will gradually add them to the app. In France, the new app will already be available this year.

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our Team

our guides on site

 

1) Welcome briefing

On our original tours (expect Rhône and lake Ijsselmeer) our guests get a personal welcome briefing. Our guides on site will welcome you and explain the exact itinerary of our cycling tours. You will also receive insider tips from our colleagues about the cycling tour ahead of you.

During our meeting in the office, the latest information was passed on and many new tips were exchanged. After all, each guide has learned many new things in the last few year and has thus been able to chare it with the other members.

Group of five people seated at a meeting table in an indoor setting. Four men and one woman are visible, with two additional people standing in the background.

2) Bike maintenance and care

After each of our trips, the rental bikes get a service and cleaning procedure. Therefore, everyone took the oportunity to ask our expert Herms all their questions about the bike maintenance again. Many have been working as tour guide for years - but everyone took advantage of this opportunity.

Group of men in a bicycle workshop during station manager training. Bicycle wheels hang on wall, repair equipment visible.

3) New app for the next seaon

Our cycling tours will be equipped with a new app in the future. This will be adopted for most destinations next year. This season we will start with the Provence, Burgundy and Canal du Midi region.

Our dear colleague Knut recorded a test track for this meeting. So everyone had the opportunity to test the product for themselves. It was a lot of fun and we are excited about the new app. Only we still have to wait a little until we are ready.

Group of people at Rückenwind station managers meeting walking on woodland path. Man in green jacket and woman in red jacket are prominent in foreground.
Meeting room with two people and projection screen showing 'Herzlich Willkommen zur Reiseleiter-Schulung' with Rückenwind logo.

4) Roadbooks and maps

Our office cclleagues exchange information with our guides. What´s new in the roadbook, what map is included and so on. And our logisticians have maintained the bike during the low season and put them together for the respective stations on site. Thie start region start in the middle of march in France.

Two men at a table studying maps and documents. One man in gray sweater holds his head while the other in black shirt examines a map.
Group of station managers from Rückenwind Reisen posing outside colorful yellow and red building entrance with landscaped garden.
Two people sitting indoors during a station managers meeting at Rückenwind. Woman in light green sweater and man in red polo shirt with glasses.
Two men in a bicycle workshop during a station managers meeting. One wears a green jacket, the other works on a bike using a red repair stand.

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